Return & Refund Policy

Return, Refund, and Cancellation Policy:

At VIVICROP FARM SCIENCE PRIVATE LIMITED, we strive to ensure your satisfaction with every purchase made through our website, vivicrop.in. Please read the following Return, Refund, and Cancellation Policy carefully to understand our procedures regarding returns, refunds, and cancellations.

  1. Return Policy:
    • We accept returns only for unopened products.
    • To be eligible for a return, the product must be in its original packaging and unused.
    • Returns must be initiated within [specify number] days from the date of delivery.
    • To initiate a return, please contact our customer service team at [insert contact information] and provide your order number and reason for the return.
    • Once your return request is approved, you will be provided with instructions on how to return the product to us.
    • Please note that return shipping costs are the responsibility of the customer.
    • Upon receipt of the returned product, we will inspect it to ensure it meets the return criteria. If approved, a refund will be issued to the original payment method.
  2. Refund Policy:
    • Refunds will only be issued for eligible returns as per our Return Policy.
    • Once your return is received and inspected, we will send you an email notification regarding the approval or rejection of your refund.
    • If approved, the refund will be processed and credited to the original payment method within [specify number] business days.
    • Please note that shipping charges are non-refundable, and a restocking fee may apply in certain cases.
  3. Cancellation Policy:
    • Orders can be cancelled only before they are dispatched from our end.
    • To cancel an order, please contact our customer service team as soon as possible with your order number.
    • Once an order is dispatched, it cannot be cancelled, and our Return Policy will apply upon delivery.
  4. Damaged or Defective Products:
    • In the unlikely event that you receive a damaged or defective product, please contact us immediately with photographic evidence.
    • We will assess the damage or defect and provide instructions on how to proceed, which may include a replacement or refund.
  5. Contact Information:
    • If you have any questions or concerns regarding our Return, Refund, and Cancellation Policy, please feel free to contact us at website.vivicrop@gmail.com
  6. Policy Updates:
    • We reserve the right to update or modify this Return, Refund, and Cancellation Policy at any time without prior notice. Any changes will be effective immediately upon posting on our website.

By placing an order on vivicrop.in, you agree to abide by the terms and conditions outlined in this Return, Refund, and Cancellation Policy. Thank you for choosing VIVICROP FARM SCIENCE PRIVATE LIMITED for your agricultural product needs!